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User Profile & Contact Update
Purpose - Lets a user see their profile and lets authorized staff update contact details. Who Can Use It All authenticated users can view their own profile. Contact updates are available in the School, Employee, Student, and DHE Admin portals, each scoped...
Account Archival & Deletion
Purpose - Provide a controlled way to deactivate accounts, both by an administrator and by the user themselves. Who Can Use It School Admin: archive, unarchive, delete single, and batch-delete users within their school. DHE Admin: soft-delete users an...
School Onboarding (DHE-driven)
Purpose - Lets DHE onboard schools individually or in bulk, and provides the official onboarding Excel template. Who Can Use It DHE Admin and DHE Employee. Key Capabilities Single-School Onboard: submit school name, UDISE code, and email or phone; th...
Bulk User Upload
Purpose - Ingest a list of employees, students, or school users at once from Excel or CSV. Who Can Use It DHE Admin (bulk schools and bulk users). School Admin (bulk employees and bulk students, scoped to their school). Key Capabilities Accept .xlsx...
Permission Management
Purpose - Control what employees can do inside a school, and what DHE staff can do inside the DHE portal. Who Can Use It School Admin: grant, revoke, and view permissions for their school's employees. DHE Admin: manage permissions in DHE scope. Employ...
Organogram Provisioning
Purpose - Give the DHE a way to describe the department hierarchy of the DHE and get back real user IDs for each node. Who Can Use It DHE Admin. Key Capabilities Provision Organogram Users: submit a tree of nodes; for any node without a user login, t...
Search, Filter & Export
Purpose - Let DHE find schools and users, and export data for offline review. Who Can Use It DHE Admin. Key Capabilities Search School Admins with pagination and filters: search term, district, block, UDISE, school name, status, onboarding status. ...
Role-wise Feature / Access Summary
Feature Student Employee School Admin DHE / DHE Employee Login (initiate, verify, OTP, resend) ✓ ✓ ✓ ✓ Forgot Password (web and mobile) ✓ ✓ ✓ ✓ C...
Important Rules & Restrictions
Authentication and identity Login is case-insensitive on email and space-tolerant on both email and phone. Deleted or archived accounts are refused at login and refused as targets of any session switch. Each user record has a token version counter. Acti...
System Overview
The Communication Service is a communication platform designed for large, multi-tier organizations such as departments of education, school networks, and their extended communities. It brings together several channels of communication into a single, unified ex...
Messaging (Email-Style Communication)
Purpose - Lets users write formal messages to individuals or groups, similar to email. Each message has a subject, a body, one or more recipients, optional attachments, and a delivery status. Messages can be part of a thread (a conversation with replies) or fo...
Message Folders and Organization
Purpose - Provides mailbox organization similar to an email client, so users can quickly find and manage their messages. The system offers standard folders and lets users create their own folders for personal organization. Who Can Use It Anyone who can re...
Broadcast Announcements
Purpose - Allows a sender to deliver a single message to a very large group of users, such as every employee, every school, every student, or all users belonging to a specific service or region. Broadcasts are processed in batches so they remain reliable even ...
Chats (Direct and Group Conversations)
Purpose - Enables lighter-weight, conversation-style messaging between two people (direct chat) or a group. Chats support attachments, replies, message history, and read tracking. Who Can Use It Any authenticated user of the platform can start or join dire...
Attachments and File Sharing
Purpose - Lets users attach files to messages and chat messages, and download those files later. Attachments are stored so that they can be retrieved along with the message or chat entry they belong to. Who Can Use It Any user who can compose a message or ...
Read Tracking and Unread Counts
Purpose - Keeps users informed about what is new and what has already been read, so they can focus on incoming activity that needs a response. Who Can Use It Any user who can receive messages or chat messages. Key Capabilities The Inbox shows a count...
Student Admission Portal Notifications
Purpose - Delivers system-generated messages triggered by activity in the linked Student Admission Portal. This lets the admission portal notify applicants, schools, or staff automatically as part of admission workflows. Who Can Use It The Student Admiss...
Role-wise Feature Summary
The system supports several user roles. Not every feature is available or applies in the same way to every role. The following table summarizes typical access. Feature Organization Authority School / School Admin Employee...
Important Rules & Restrictions
The following are cross-cutting rules users should know about while using the platform. Access & Authentication Almost all features require the user to be signed in. Only a small set of health and public routes work without authentication. The admission...
System Overview
The SamarthX Attendance System is a location-aware attendance and workforce presence platform built for state education departments, schools, teachers, and other school staff. It records daily attendance for employees and students, verifies punches against eac...