Skip to main content

Role-wise Feature Summary

The system supports several user roles. Not every feature is available or applies in the same way to every role. The following table summarizes typical access. 

Feature 

Organization 

Authority 

School / 

School 

Admin

Employee 

(Teaching / 

Non 

Teaching / 

DHE / 

Department)

Student 

Parent

Compose and Send 

Messages

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

Receive 

Messages

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

Drafts, Inbox, 

Sent, Outbox

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

Custom 

Folders

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

Move to 

Folder / 

Archive

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

Broadcast 

Announcements

Yes 

Yes 

Yes (within 

their 

audience)

Not 

determinable 

from 

repository

Not 

determinable 

from 

repository

Not 

determinable 

from 

repository

Chats (Direct 

& Group)

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

Chat Admin 

(add/remove/r ole)

Chat creator 

or promoted 

admin

Chat creator 

or promoted 

admin

Chat creator 

or promoted 

admin

Chat creator 

or promoted 

admin

Chat creator 

or promoted 

admin

Chat creator 

or promoted 

admin

Attachments 

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

Unread / Read Tracking

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

Student 

Admission 

Portal 

Notifications 

(sender)

No (system 

generated)

System, on 

behalf of 

admission 

portal

No 

No 

No 

No

Student 

Admission 

Portal 

Notifications 

(recipient)

Yes 

Yes 

Yes 

Yes 

Yes 

Yes

Additional role notes:

  • School / School Admin ( schoolADMIN ) is treated as a School role when filtering inbox and folder contents.
  • Employees are further classified based on where they work:
  • School Employee — an employee of a school.
  • DHE Employee — an employee working under DHE.
  • Department Employee — an employee working under a department.
  • This classification affects which broadcasts they receive when a broadcast targets a specific subset of employees.
  • AUTHORITY is used for system-generated messages, such as those originating from the Admission portal.